How to survive a UK Heatwave

In very rare occasions the UK will just sometimes have a heatwave! yes…. it’s true! i’m not kidding you. When the UK Heatwave hits it’s all out for us Brits, shorts on, tops off (for the males that is,  I’d hope!) sliders (and socks?!) flip-flops, paddling pools, beers, BBQ’s and salads! A UK heatwave is a pleasant […]

5 Ways to save the Earth …… Without it costing the Earth

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Plastic Straws Ditch the plastic straws! Plastic straws are usually only used once and then discarded to landfill, they have a very short lifespan. Like other plastics, they never biodegrade and take hundreds of years to break down. Plastic straws are one such item and are ending up in our oceans by the thousands They […]

Flagship Housing, their incompetence & how they show NO compassion when you lose a family member who is a tenant.

On Thursday 19th October my uncle (mums brother) passed away at his home in Newmarket. He was found by a friend. The police and were called and it was their duty to let us family know. Tony moved away from his hometown in Coventry to pursue his career as a professional Jockey many many years ago, all of his relatives reside in Coventry, almost 100 miles away. We were informed of his death on early on Friday morning (20th) and we had the heart-breaking task of informing his elderly mother, my nan.

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Christmas Gift Guide 2017

CGG17

Check out my Christmas gift guide below

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Brighthouse Compensation – All you need to know

Brighthouse
You may have heard on the news recently that Brighthouse has been ordered by the FCA (Financial Conduct Authority) to repay £14.8 million to around 249k customers. 
I’ve been reading through some of the comments on my Facebook Group and other forums and it would appear that many people are wrongly speculating on who is to be in receipt of the compensation so I am here to set this straight.
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Who will be eligible for the refund?

As per the Brighthouse official statement, customers who find themselves matching the criteria below may be eligible for the repayment.
1) Customers who took out an agreement with BrightHouse between April 2010 and April 2017 and then either cancelled the agreement within the 14 day cooling off period, or did not take delivery of the goods, and did not receive a refund of any payments made. In these cases, we will refund all payments made under the agreement.
 
2) Customers who took out an agreement between April 2014 and September 2016 and where we have identified that our checks may not have effectively ensured that customers could afford the repayments. Where customers returned the product to BrightHouse, we will refund the interest and any fees paid under the agreement.

 How do I apply for the repayment?

Again, people have already started to pick up the phone and send emails and letters. Please, do not panic.
 Brighthouse will be contacting customers both current and previous before the end of the year if they are eligible for the refund. If your details have changed and you feel that they may not be able to get hold of you then you can contact them and provide them with your details. This process may take longer than some people are expecting so it would be worth keeping that in mind.

Is there an official announcement from Brighthouse?

 Here is a link to the Brighthouse official statement: https://www.brighthouse.co.uk/fca-statement